About Delivery

Polish warehouse: EU users will ship from Poland, with an estimated delivery time of 3-7 days,

Russian warehouse: Russian users will ship from the Moscow warehouse, with an estimated delivery time of 3-15 days,

US warehouse: After purchasing, US users will be shipped from the US warehouse, with an estimated delivery time of 3-7 days,

Product parameters

Motor: 400W48V high-speed brushless variable frequency motor
Battery brand: Panasonic lithium battery
Frame material: High strength carbon steel
Battery capacity: 10AH, 15AH, 20AH, 25AH, 30AH, 35AH

Brakes: upgraded front and rear dual disc brakes
Pure electric maximum speed: 35KM/H
Maximum endurance mileage: 140KM
Maximum load: 200KG
Headlamps: LED headlamps
Screen: LCD intelligent control system
Collapsible: Yes
Number of passengers: 2
Suitable for: 165-200CM

About logistics

We arrange shipment from China, and the delivery time is about 35-55 days.

After sales warranty

1. The warranty period of non expendable parts is 12months:seats/racks/motors/controllers/instruments.

2.Consumables warranty period 6 months: brake/tire/battery/
When the product is abnormal, please contact the customer service as soon as possible, and we will be happy to solve the problem for you.
Do not repair or disassemble without permission to prevent the engineering department from correctly judging the failure.
Thank you for your cooperation.

Return policy

If you are not satisfied for reasonable reasons, all our quotations are guaranteed to be 100% satisfied. You can return the goods to us as they are for refund or exchange. Please contact us for detailed return and exchange instructions before mailing the product to us. We will refund all your payments after receiving your returned items, except for freight and handling charges.

Feedback policy

Once we receive the payment, we will provide positive feedback to cultivate a healthy Ali community. We hope to provide you with the best service. We hope you understand that we attach great importance to customer service. If you have any dissatisfaction, please give us a chance to solve the problem, and then leave a message. We are sure that there will always be solutions, and we certainly do not want bad feedback in the transaction.

Additional instructions

1.When you charge our vehicle, you need to use the adapter and original plug correctly.

2.Durability: The distance varies according to the driver's weight, road conditions and driving style.

3.Extreme climbing angle: different views are given according to different drivers' weight and speed.

4.Welcome to mix order and OEM order. As a manufacturer, we can also export large quantities of goods according to the specific requirements of customers.

5.If you have any questions, please feel free to contact us. We will reply within 24 hours.